Commonly Asked Questions

It's always our great pleasure to hear from you. Should you have any more questions, please feel free to get in touch with us.

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  • What kind of products Sourcing360 could help?

    Sourcing360 can help you find various products in different categories, from promotional gifts to office & school supplies, from bags and shoes & accessories to electronic products. If the product is out there, we'll help you source it. If the product is not there, we'll assist you to design it.

  • Should we pay in advance for you to start sourcing?

    Sourcing360 offers FREE sourcing and FREE design service. We'll submit the quote when we know your requirements. Everything is free before your order.

  • What kind of payment terms does Sourcing360 accept?

    Telex Transfer (T/T) is preferable. PayPal is good for small orders while L/C is good for large orders. Contact our sales representative for more details.

  • Could we design and create a new product?

    Yes, of course! A new design product is always welcome. We could offer helpful assistance when develop a new product, covering from molds design to package design, from sampling to production, from shipping to delivery. Yes, Sourcing360 provides you one-stop sourcing solution!

  • What kind of artworks are good for you?

    Artworks in vector format, such as EPS, AI, CDR, PDF, CAD, OBJ, MAX,3DS are perfect for us. If not, JPEG, PNG, GIF, any graphic formats are also good. If none of the above mentioned, just give us your draft idea. We'll help you design from the scratch!

  • How do you ship the products?

    Different shipping methods will be adopted flexibly according to the products quantity, volume and delivery deadline, such as air, courier, sea shipping. We could also offer drop shipping and FBA shipping. Door to door service and customs clearance service will be also available for our customers.

  • What if I still have questions?

    Please feel free to contact us if you have any more questions. Visit our contact page or chat with our representative online. We'll always be glad to hear from you.

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